Terms and Conditions
By using this website and placing an order, you agree to the terms below.
Products
We do our best to describe our products accurately, including available colors, sizes, materials, and features. Product colors may appear slightly different depending on screen settings.
Orders
After placing an order, you will receive an order confirmation by email. Please review your order details carefully.
Pricing
All prices are listed in CAD unless stated otherwise. Applicable taxes and shipping fees are calculated at checkout.
Shipping
We currently ship within Ontario, Canada only. Shipping rates and estimated delivery information are shown during checkout.
Payment
Payments are processed through the available payment methods shown at checkout.
Returns and Refunds
Returns and refunds are handled according to our Refund and Returns Policy.
Dog Training Services
Dog training service bookings, consultations, and training sessions are separate from product orders. Any training service terms, availability, scheduling, or cancellation rules may be communicated separately.
Customer Information
Customers are responsible for providing accurate billing, shipping, and contact information.
Limitation of Liability
We are not responsible for delays caused by shipping carriers, incorrect addresses, weather, or events outside our control.
Contact
If you have questions about these terms, please contact us through our Contact page.