Terms and Conditions

By using this website and placing an order, you agree to the terms below.

Products

We do our best to describe our products accurately, including available colors, sizes, materials, and features. Product colors may appear slightly different depending on screen settings.

Orders

After placing an order, you will receive an order confirmation by email. Please review your order details carefully.

Pricing

All prices are listed in CAD unless stated otherwise. Applicable taxes and shipping fees are calculated at checkout.

Shipping

We currently ship within Ontario, Canada only. Shipping rates and estimated delivery information are shown during checkout.

Payment

Payments are processed through the available payment methods shown at checkout.

Returns and Refunds

Returns and refunds are handled according to our Refund and Returns Policy.

Dog Training Services

Dog training service bookings, consultations, and training sessions are separate from product orders. Any training service terms, availability, scheduling, or cancellation rules may be communicated separately.

Customer Information

Customers are responsible for providing accurate billing, shipping, and contact information.

Limitation of Liability

We are not responsible for delays caused by shipping carriers, incorrect addresses, weather, or events outside our control.

Contact

If you have questions about these terms, please contact us through our Contact page.